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<h3><span class="type-sm type-base">Our best deals for new and existing customers. On any smartphone. Your choice of plans. Only at AT&amp;T.</span></h3>

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<h5><strong><a class="type-sm color-white" href="http://www.att.com/why-att/">Learn More<span><svg fill="none" height="16" viewbox="0 0 16 8" width="16" xmlns="http://www.w3.org/2000/svg"><rect fill="white" fill-opacity="0.01" height="16" width="16"></rect><path clip-rule="evenodd" d="M6.18535 12.4934L5.02612 11.3011L8.20922 7.99341L5.02612 4.68576L6.18535 3.49341L10.5217 7.99341L6.18535 12.4934Z" fill="white" fill-rule="evenodd"></path></svg>&nbsp;</span></a></strong></h5>


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Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\\n</ul>\\n

<ul>\\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\\n<li>They’ll keep socially distant throughout delivery and setup.</li>\\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\\n<li>Our team will clean all work surfaces.</li>\\n</ul>\\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

Want to know how close your tech is on appointment day? No problem. Come back here to check and we’ll let you know where they are.

See what the lights on your gateway mean.

When you update your network name or password, your devices automatically disconnect from your Wi-Fi network. Make sure to reconnect them using your new Wi-Fi info.

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We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

We’ve started the process to bury the wire at your location. This may require:

Once we complete all steps, we'll bury your new wire.

Speed test history

Find out how to configure advanced settings on your Wi-Fi gateway.

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Get detailed information on IP addresses and gateway configuration.

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DSL Internet - Internet connections, web browsing & security - Home network & Wi-Fi information - Network password info

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Explore tools to protect your family, personal information, and DSL home network.

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DSL Internet - Installation & order status - More setup info

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DSL Internet - Installation & order status  - Orders & feature information

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DSL Internet - Installation & order status - Terms & Conditions

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<strong>Note: </strong>Gateway labels may be different for each model.  <br><br>On one half of the label you&#39;ll find:<br><ul><li><strong>SN:</strong> the Wi-Fi<sup>®</sup> gateway serial number</li><li><strong>PN:</strong> the Wi-Fi gateway part number</li><li><strong>MAC:</strong> the Wi-Fi gateway MAC address used for advanced configurations</li></ul><img alt="Gateway label" height="294" src="https://www.att.com/ecms/dam/att/consumer/help/internet/image/gateway-label.png" width="580"></img><br><br>On the other half of the Wi-Fi gateway label, you’ll find your:<br><ul><li>Wi-Fi network name and password</li><li>Model number</li><li>Link for advanced device configuration</li><li>Device access code</li></ul>

Find your internet gateway label info

You don’t have to go outside to get info about your Fixed Wireless Internet outdoor antenna. From a computer connected to your home network:<br><ol><li>Go to your <a href="http://192.168.1.254/" target="_blank" title="Link opens in a new window">gateway settings</a> page.</li><li>Select the <strong>Settings,</strong> then scroll to <strong>Account Information</strong> to find the IMEI for your outdoor antenna.</li></ol>

Get gateway and Fixed Wireless Internet info

Find your internet gateway label info

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