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If you really want to remove a line or cancel service,

If you really want to remove a line or cancel service, call us at <b>800.331.0500</b>. We're available every day from 7 a.m. to 10 p.m. local time.

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<h3><strong><span class="type-base">Have a new iPhone 15?</span></strong> Update to iOS 17.0.2 before transferring content from your old device. <u><a class="type-sm color-white" href="https://www.att.com/support/article/wireless/000097823">Learn more</a></u></h3>


<h3><strong><span class="type-base">Freedom to choose what&rsquo;s best for you</span></strong></h3>

<h3><span class="type-sm type-base">Our best deals for new and existing customers. On any smartphone. Your choice of plans. Only at AT&amp;T.</span></h3>

<h5><span class="type-xs">Offers vary. Restrictions may apply.</span></h5>

<h5><strong><a class="type-sm color-white" href="http://www.att.com/why-att/">Learn More<span><svg fill="none" height="16" viewbox="0 0 16 8" width="16" xmlns="http://www.w3.org/2000/svg"><rect fill="white" fill-opacity="0.01" height="16" width="16"></rect><path clip-rule="evenodd" d="M6.18535 12.4934L5.02612 11.3011L8.20922 7.99341L5.02612 4.68576L6.18535 3.49341L10.5217 7.99341L6.18535 12.4934Z" fill="white" fill-rule="evenodd"></path></svg>&nbsp;</span></a></strong></h5>


Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\\n</ul>\\n

<ul>\\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\\n<li>They’ll keep socially distant throughout delivery and setup.</li>\\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\\n<li>Our team will clean all work surfaces.</li>\\n</ul>\\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

Want to know how close your tech is on appointment day? No problem. Come back here to check and we’ll let you know where they are.

See what the lights on your gateway mean.

When you update your network name or password, your devices automatically disconnect from your Wi-Fi network. Make sure to reconnect them using your new Wi-Fi info.

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We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

We’ve started the process to bury the wire at your location. This may require:

Once we complete all steps, we'll bury your new wire.

Speed test history

Learn about AT&amp;T Home Phone calling plans and rates for local, long distance, and international calls.

Home phone - Plans & orders - Calling plans

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Home phone - Plans & orders - Order info

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Home Phone - Plans & orders

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Home phone - Troubleshooting - More support options

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Home phone - Troubleshooting - Service & repair

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Home phone - Troubleshooting

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Home phone - Voicemail & features - Accessibility

Home phone -Voicemail & features - Calling features - Call blocking

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Home phone - Voicemail & features - Calling features - Call forwarding

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Home phone - Voicemail & features - Calling features - Caller ID & call waiting

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Home phone - Voicemail & features - Calling features - More calling features

Learn how to use repeat dialing and set up speed calling.

Home phone - Voicemail & features - Calling features - Repeat & speed dialing

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Home phone - Voicemail & features - Calling features

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Home phone - Voicemail & features - Dialing & directories - Directory assistance & listings

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Home phone - Voicemail & features - Dialing & directories - International calling

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Home phone - Voicemail & features - Dialing & directories - Local calling areas

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Home phone - Voicemail & features - Dialing & directories

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Home phone - Voicemail & features - Voicemail - Unified messaging

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Home phone - Voicemail & features - Voicemail - Voicemail setup & information

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Home phone - Voicemail & features - Voicemail

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Home phone - Voicemail & features

Learn about home phone plans, features, and more. Find out how to contact us.

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<strong>Mobile phone service</strong><br>Learn how to <a href="/esupport/article.html#!/wireless/KM1046747" target="_self" title="Link opens in the same window">suspend wireless service online</a>. <br> <br><strong>Other AT&amp;T services</strong><br>You can request a vacation hold after your AT&amp;T service has been active for at least 30 days. Keep in mind, there’s a monthly fee associated with it.<br><br> Call us at <strong>800.288.2020</strong> to suspend service while you&#39;re on vacation. Remember to call us back when you&#39;re ready to restore service.

Vacation or other reason

Thank you for your service! To suspend your AT&amp;T service at no charge, please call us:<br><ul><li>Mobile phone service - <strong>800.331.0500</strong>. Learn about <a href="/esupport/article.html#!/my-account/KM1046235" target="_self" title="Link opens in the same window">requirements to suspend wireless service during your deployment</a>.</li><li>Other AT&amp;T services - <strong>800.288.2020</strong>. <a href="https://www.att.com/support/smallbusiness/article/my-account/KM1294566/" target="_self" title="Link opens in same window.">Get requirements and info to suspend AT&amp;T services besides wireless</a>.</li></ul>

Military deployment

If you were impacted by a recent natural disaster, you can request a temporary suspension of your AT&amp;T service at no charge. Please call us for: <br><ul><li>Mobile phone service at <strong>800.331.0500</strong></li><li>Other AT&amp;T services at <strong>800.288.2020</strong></li></ul>

Suspend service

Types of AT&T service suspensions

Military deployment

Natural disaster relief

Vacation or other reason

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