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Suspend service
You may choose to temporarily place your AT&T service on hold for military deployment, disaster relief, or personal reasons.
INSTRUCTIONS & INFOLearn about the types of AT&T service suspensions
Military deployment
Thank you for your service! To suspend your AT&T service at no charge, please call us:
- Mobile phone service - 800.331.0500. Learn about requirements to suspend wireless service during your deployment.
- Other AT&T services - 800.288.2020. Get requirements and info to suspend AT&T services besides wireless.
Natural disaster relief
Sorry you were impacted by a recent natural disaster. To request your temporary suspension of your AT&T service at no charge, please call us:
- Mobile phone service - 800.331.0500
- Other AT&T services - 800.288.2020
Vacation or other reason
Mobile phone service
Learn how to suspend wireless service online.
Other AT&T services
You can request a vacation hold after your AT&T service has been active for at least 30 days. Keep in mind, there’s a monthly fee associated with it.
Call us at 800.288.2020 to suspend service while you're on vacation. Remember to call us back when you're ready to restore service.
Learn how to suspend wireless service online.
Other AT&T services
You can request a vacation hold after your AT&T service has been active for at least 30 days. Keep in mind, there’s a monthly fee associated with it.
Call us at 800.288.2020 to suspend service while you're on vacation. Remember to call us back when you're ready to restore service.
Last updated: September 18, 2019
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