Add, remove, or request secondary online access

Learn how to manage secondary online access to your account.

About access levels

  • One AT&T ID, typically the account owner,  has primary online access to the account. This person decides who has secondary access.
  • Secondary access users can co-manage the account online. They can do most of the things that the person with primary access can do. More than one person can have secondary access.

Learn who can manage accounts online


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Last updated: February 12, 2026

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