Conversations in AT&T Mail

Use the Conversations feature to keep your inbox clean and organized.

Read and reply to email conversations

You can use the conversations feature to group messages with the same subject line together in your inbox. You can:
  • Easily follow messages with the same subject.
  • Instantly preview all messages.
  • Quickly reply to the whole group or just 1 person.
Emails in a conversation view look much like other emails in your inbox. For each conversation, you’ll see:
  • Contacts who are copied
  • The subject line
  • Number of messages
  • A snippet of the newest email's content
  • The time or date of the last email
Email conversation screenshot
Heads up: You won’t be able to sort email by sender or subject when you use Conversations view.

Expand conversations

When you open a conversation, the newest email expands at the bottom of the thread. To open:
  • Individual emails - Select the email within the conversation to view.
  • All emails in the thread - Select Expand message card .

Reply to conversations

At the bottom of the conversation, choose from these options:
  • Reply - Send a reply to the last sender in the thread.
  • Reply All - Send a reply to everyone in the thread.
  • Forward - Send the thread to contacts you add.

Delete emails in conversations

Individual emails

When you delete an email that's part of a thread, that email moves to the trash. The other emails in the thread stay put.

To delete a single email in a conversation:
  1. While viewing a conversation, expand the email you want to delete.
  2. Select More (three dots) at the bottom of the message.
  3. Select Delete Message.

Entire conversations

To delete an entire conversation and move all its emails to the trash:
  1. Select the checkbox next to the conversation.
  2. Select Delete.

Disable conversations

Don’t want to use the conversation view? Turn it off.

From your webmail inbox:
  1. Select the gear , then More Settings.
  2. Choose Viewing email.
  3. Toggle Group by conversation off.
Last updated: December 7, 2022

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