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Internet outage FAQ

Find out if there’s an outage in your area, sign up to get notified when there’s an outage, and learn how to fix slow internet issues.

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FREQUENTLY ASKED QUESTIONS
How do I know if there's an internet outage in my area? How do I know if there's an internet outage in my area?
How will I know when my internet outage is fixed? How will I know when my internet outage is fixed?
Why did I get an alert or text about an internet outage? Why did I get an alert or text about an internet outage?
Why is my internet slow? Why is my internet slow?


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