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[Home](https://www.att.com/) 2. [Support](https://www.att.com/support/) 3. [AT&T Internet](https://www.att.com/support/internet/) # AT&T Extended Wi-Fi Coverage FAQ Find out if AT&T Smart Wi-Fi Extenders or All-Fi Boosters can help your Wi-Fi coverage, how to check device connections to your extender, and more. * * * ## FREQUENTLY ASKED QUESTIONS [Expand All](https://www.att.com) * * * What is AT&T Extended Wi-Fi Coverage service? AT&T Extended Wi-Fi Coverage expands Wi-Fi® coverage in your home. It includes: - A new All-Fi Booster or Smart Wi-Fi Extender (more than one if you qualify) - Free extender or booster replacement, if it’s defective (as long as you have the service) - Tools (in Smart Home Manager) to help you get the most out of your extended Wi-Fi coverage Don’t have Smart Home Manager yet? Manage your network using [Smart Home Manager](http://www.att.com/support/internet/home "Link opens in new window") from your computer. Or, download the app from the [Apple App store](https://itunes.apple.com/us/app/smart-home-manager/id1258654743?mt=8 "Link opens in new window") or [Google Play store](https://play.google.com/store/apps/details?id=com.att.shm "Link opens in new window"). What is the difference between a Wi-Fi extender and an All-Fi Booster? Both Wi-Fi Extenders and the All-Fi Boosters expand the Wi-Fi coverage in your home or business. - Wi-Fi extenders work with our Wi-Fi gateways and your AT&T Internet or AT&T Fiber service. - Boosters work with our All-Fi Hub and your AT&T Internet Air service. Can I use other AirTies Wi-Fi extenders with my Extended Wi-Fi Coverage? When you get your new Smart Wi-Fi Extender or All-Fi Booster, we suggest you remove any older AirTies extenders you may be using. The older extenders won’t work well with your new one. How do I remove AT&T Smart Wi-Fi Extenders from my Network Hardware list? You can remove compatible AT&T Smart Wi-Fi Extenders (models 4971, 4921, or 4920) from the Network Hardware list in Smart Home Manager when the extender’s offline. Here’s how: 1. Unplug your Wi-Fi extender or disconnect it from your network to take it offline. 2. Sign in to [Smart Home Manager](http://www.att.com/support/internet/home "Link opens in new window"). 3. Select __Network__, and then __Network Hardware__. 4. Choose your extender. 5. Select __Forget Device__. __Good to know:__ Want to reconnect your Wi-Fi extender? [Learn how to set up your Wi-Fi extender](https://www.att.com/support/article/u-verse-high-speed-internet/KM1231556/ "Link opens in new window") How can I find out if extenders will help? To see if extenders can help your Wi-Fi: 1. Open the Smart Home Manager app. 2. Go to the __Extend your Wi-Fi card__. 3. Select __Learn more__. 4. Follow the prompts. We’ll let you know if extenders can improve your Wi-Fi coverage. __Good to know:__ You’ll only see the __Extend your Wi-Fi__ card in Smart Home Manager if we’ve detected Wi-Fi issues in your home. How do I know which devices are connected to my Wi-Fi extenders or All-Fi Booster? Devices tend to switch connection between your Wi-Fi® gateway and extenders. They can also switch connection between your All-Fi Hub and boosters. In general, devices connect to the one that provides the best connection, not necessarily the one that’s closest. Here’s how to see devices connected to your extender: 1. Sign in to [Smart Home Manager](http://www.att.com/support/internet/home "Link opens in new window"). 2. Select __Network__, then __Network Hardware__. 3. Choose your extender or booster. 4. Select __Connected Devices__. What is Ethernet backhaul? Ethernet backhaul is a direct connection between your Wi-Fi gateway and extenders. It’s also is a direct connection between your All-Fi Hub and boosters. This lets them communicate without using Wi-Fi. This can help overcome certain Wi-Fi issues and further extend the range of your Wi-Fi coverage by using Ethernet links between extenders. Will my Wi-Fi Extender or All-Fi Booster support Ethernet backhaul? The Smart Wi-Fi Extenders and All-Fi Boosters included with Extended Wi-Fi Coverage service support Ethernet backhaul. To use Ethernet backhaul, just connect Ethernet (Cat 5E or later) cables between your Wi-Fi gateway and extender or All-Fi Hub and booster. Set up and pairing will automatically happen if not previously paired. __Important:__ This won’t work with third-party routers unless they’re in bridge or passthrough mode. If the third-party router has been assigned a static IP address, the first three sets of numbers must match your Wi-Fi gateway or All-Fi Hub (for example, 192.168.1.XXX). The XXX has to be an open IP address number (0-253) and can't be used by any other devices on the home network. * * * Last updated: May 31, 2023 * * * ## Browse topics Connections, browsing & security Installation & order status Troubleshooting & repair Wi-Fi gateways & equipment Learn about internet and Wi-Fi connections, tools, and security. Advanced information Apps & tools Home network & Wi-Fi gateway connections Security & safety Web browsing & internet speeds ### Did you get the help you needed? 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