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Suspend service

You may choose to temporarily place your AT&T service on hold for military deployment, disaster relief, or personal reasons.


Learn about the types of AT&T service suspensions

Military deployment

Thank you for your service! To suspend your AT&T service at no charge, please call us:

Natural disaster relief

Sorry you were impacted by a recent natural disaster. To request your temporary suspension of your AT&T service at no charge, please call us: 
  • Mobile phone service - 800.331.0500
  • Other AT&T services - 800.288.2020

Vacation or other reason

Mobile phone service
Learn how to suspend wireless service online.
Other AT&T services
You can request a vacation hold after your AT&T service has been active for at least 30 days. Keep in mind, there’s a monthly fee associated with it.

Call us at 800.288.2020 to suspend service while you're on vacation. Remember to call us back when you're ready to restore service.

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Community forums

Have questions about your U-verse TV service? Explore our community forums for answers.