Change or reset your voicemail PIN

Make sure you have your authentication code handy, then:

1. Press *98 from your phone. If you're not near it call your number and press *.
2. Enter the PIN you believe is correct and press # if asked.
3. Listen to the prompts that follow three failed attempts.
4. Press 1 when you hear the prompt to reset your PIN.
5. Enter the eight-digit authentication code you created during setup. You’ll have to enter it twice.
6. Create a new PIN.