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Transfer billing responsibility for wireless service

Find out how to transfer billing responsibility for a wireless number to a new account owner. Also learn about account and billing info changes.

Quick answer

How do I transfer billing responsibility online?

What should I do before I transfer my billing responsibility?




How to transfer billing responsibility & account info

Detailed steps for transferring billing responsibility

  1. Go to
  2. Select Transfer of Billing Responsibility.
  3. If you use your ID to manage more than one account, select the wireless account you want to transfer.
  4. Choose the numbers you want to transfer (make sure each phone can get texts). Enter the requested info and select Continue
  5. Confirm the numbers you want to transfer and accept the transfer terms.
  6. Complete the info to get a 6-digit PIN and select Submit.

Heads up: Provide the future owner with the email address you used to submit the transfer and the wireless number being transferred. They have 14 business days to accept billing responsibility and complete the transfer process.
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Account & billing info

  • You can transfer a single line or several. 
  • You can’t transfer Rollover Minutes® or Rollover Data® to the future owner.
  • If you have an installment agreement on the account being transferred, the remaining unpaid installment balance is due immediately. This includes accessory installment agreements.1 Learn how to pay off an installment agreement.
  • You’ll get a bill with partial-month, or prorated, charges for the time the service was active in your name. 
  • Your agreement and features may change, depending on your original account agreement. For example, if you have multiple lines, but only one remains after you transfer billing responsibility, you may need to select a new agreement.

Combined services

If you have combined billing, be sure to separate your services before you transfer responsibility for some or all of your services to a new owner.
  • You can recombine the accounts by contacting us after two bill periods pass. You'll get separate bills until then. 
  • The new account owner can’t reestablish a grandfathered combined bundle.

Future ownership

  • The billing responsibility for your account (phone or device and service) will be placed in the future owner's name, using that person’s credit info.
  • The future account owner accepts responsibility for the wireless account, monthly bill, and contract (if applicable). 
  • The future account owner gets any upgrade eligibility that applies to the transferred lines.

Learn about future-owner steps and requirements

See all important details
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