Get ProTech help

Learn how to get device help from ProTech.

Learn about AT&T ProTech

With ProTech, it’s a snap to get help with your device. Just phone their experts or go to to get fast access to support. You can also get the AT&T Photo StorageTechSM app at the website. It's all included when you sign up for AT&T Protect Advantage for 1, Protect Advantage for 4, or Mobile Protection for AT&T PrepaidSM.

Don’t have device protection? You can sign up now if you’re within 30 days of your activation or upgrade date. Get device protection for wireless or AT&T Prepaid.

ProTech support
ProTech experts provide personalized support so you can get the most out of your device. They can help:
  • Set up your new phone and connect it to your car, wireless speakers, and Wi-Fi® enabled devices and accessories.
  • Transfer your content from one device to another.
  • Find the latest apps to customize your device.

It’s easy to connect with ProTech experts. For wireless help, call 866.562.8662. For AT&T Prepaid support, call 866.727.1998.

Or, try these services at
  • Chat with or call a tech support expert 
  • Use self-help tools like streaming and battery scans 
  • Get self-help tips customized for your device

Photo Storage app
With the Photo Storage app1, to manage, store, and share photos and videos. You’ll get:
  • Secure storage for photos and videos
  • Automatic backup of your photos and videos2 at full resolution
  • 50GB of storage if you have Protect Advantage for 1 or Protect Advantage for 4 or Mobile Protection for AT&T Prepaid.

Get the Photo Storage app for iOS or Android.

See all important details
Last updated: April 25, 2023

Did you get the help you needed?

Great! We're so glad we could help.


We're sorry that didn't solve your issue.


Thanks for your feedback!

Community forums

Have questions about your Wireless service? Explore our community forums for answers.