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Replace a SIM card or eSIM

Time for a new SIM card or eSIM? You can get one at an AT&T store. If you have an AT&T PREPAID phone, order online.


Before you replace your SIM card

Before you replace your SIM:
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Get a replacement SIM card or eSIM


  • If you have an AT&T PREPAIDSM smartphone order your SIM online.
  • Want to go to a store to buy an AT&T PREPAID SIM card? Find a store.
    Tip: Call first to make sure it’s in stock.

AT&T wireless

If you want help now, take your device to an AT&T store to replace a SIM card or eSIM (charges may apply). For the fastest service, make a store appointment online.
  • If you're not near an AT&T store, you can take your device to an authorized retailer that sells our wireless services. Keep in mind - some stores don’t stock SIM cards. Some may charge a fee for the new SIM card.
  • If you can't go in person, contact us and we'll ship a new SIM card to the physical address on your account. It should arrive within 2 calendar days (not counting Sundays).

Good to know

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Swap SIM cards

Just want swap out your SIM card? Find out how to swap SIM cards.
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