To bring you faster speeds and new features, we're excited to upgrade America’s best network.1
One change we’re making is shutting down our 3G network.
Devices that still workDevices Working on ATT Network (PDF, 506KB)
. It’s important to check the device model numbers to make sure it’s still supported since the 3G network shutdown. This includes iPads, tablets, and wearables.
Once you know your device still works, you may need to restart your device or check the VoLTE or LTE status. (See the FAQ for more details)
Don’t see your phone make and model on the list? That means it may not work anymore. You may need to swap or upgrade to a new one.
Upgrade your AT&T Wireless device
Talk and data services will only work for AT&T WirelessSM
phones and devices that support at least 4G LTE and HD Voice. Here’s how you can replace your device:
Don’t want to replace your phone? Make sure you cancel any lines you don't use
Upgrade your AT&T PREPAID device
Talk and data services will only work for AT&T PREPAIDSM
wireless phones and devices that support at least 4G LTE and HD Voice. Here’s how to upgrade an AT&T PREPAID device:
Have session-based pricing for a data-only device?
- Visit one of our stores to get a new phone.
- Place your SIM card into the new phone. (If your SIM card doesn’t fit, get a new SIM card kit from our store.)
- Sign in to att.com/myprepaid.
- Select My Device, then Update Device.
- Follow the prompts to update your IMEI or SIM card number.
Your data-only device will only work if it supports 4G LTE speeds and higher.