<h3><strong><span class="type-base">Freedom to choose what&rsquo;s best for you</span></strong></h3>

<h3><span class="type-sm type-base">Our best deals for new and existing customers. On any smartphone. Your choice of plans. Only at AT&amp;T.</span></h3>

<h5><span class="type-xs">Offers vary. Restrictions may apply.</span></h5>

<h5><strong><a class="type-sm color-white" href="http://www.att.com/why-att/">Learn More<span><svg fill="none" height="16" viewbox="0 0 16 8" width="16" xmlns="http://www.w3.org/2000/svg"><rect fill="white" fill-opacity="0.01" height="16" width="16"></rect><path clip-rule="evenodd" d="M6.18535 12.4934L5.02612 11.3011L8.20922 7.99341L5.02612 4.68576L6.18535 3.49341L10.5217 7.99341L6.18535 12.4934Z" fill="white" fill-rule="evenodd"></path></svg>&nbsp;</span></a></strong></h5>


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Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\\n</ul>\\n

<ul>\\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\\n<li>They’ll keep socially distant throughout delivery and setup.</li>\\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\\n<li>Our team will clean all work surfaces.</li>\\n</ul>\\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

Want to know how close your tech is on appointment day? No problem. Come back here to check and we’ll let you know where they are.

See what the lights on your gateway mean.

When you update your network name or password, your devices automatically disconnect from your Wi-Fi network. Make sure to reconnect them using your new Wi-Fi info.

Network info

My Wi-Fi gateway

Internet support

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We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

We’ve started the process to bury the wire at your location. This may require:

Once we complete all steps, we'll bury your new wire.

Speed test history

Get help setting up your wireless phone or device.

Wireless Activation & setup Setup - SMB

Learn how to connect to the AT&amp;T network.

Wireless Activation & setup Wi-Fi, hotspots & network AT&T network

Find out how to create a mobile hotspot and connect to Wi-Fi at home or on the go.

Wireless Activation & setup Wi-Fi, hotspots & network Wi-Fi & hotspots

Find out how to connect using Wi-Fi, mobile hotspots, and the AT&amp;T network.

Wireless Activation & setup Wi-Fi, hotspots & network

Learn how to activate a device, unlock a SIM or device, use Wi-Fi, or explore coverage.

Wireless - Activation & setup - SMB

Find the option that’s best for you to talk, text, and use data while traveling outside the U.S. or on a cruise.

Wireless - International - International options - SMB

Discover ways to stay connected when you travel.

Wireless - International - SMB

Check out AT&amp;T talk, text and data plans and their features.

Wireless Plans & features AT&T talk, text & data plans - SMB

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Wireless Plans & features Features & settings - SMB

Learn how to help protect your smartphone from unwanted calls and unsafe apps or files with AT&amp;T ActiveArmor Mobile Security.

Wireless - Plans & features - Mobile Security - SMB

Sync your wireless number with compatible mobile devices using NumberSync.

Wireless Plans & features  NumberSync - SMB

Learn about wireless rebates, offer details, rewards programs, and promotions.

Wireless Plans & features Rewards & promotions - SMB

Make the most of your wireless service with insurance, apps, and more.

Wireless - Plans & features - SMB

Get help with your wireless phone, plans, orders, and voicemail. Learn how to fix common issues or contact us.

Wireless

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https://services.att.com/kmservices/v2/contents/KM1129119?app-id=idpui

Before you can transfer an upgrade, you need to pay off the balance or trade in your phone (if you have an eligible plan).<br><br><a href="https://www.att.com/support/article/wireless/KM1011851" target="_blank">View and pay off an installment plan</a><br><br>When you transfer your upgrade eligibility, you:
<ul><li>Must trade it in from the transferring line within 14 days. Learn more about <a href="/esupport/article.html#!/wireless/KM1011886" target="_self" title="Link opens in the same window">turn-in requirements</a></li><li>Can replace your phone by buying a device outright or bringing your own device</li></ul>

If your smartphone is on an installment plan with a balance

Is a line on your account eligible for an upgrade? You may be able to transfer that upgrade to another line on the same account. You have to go to an AT&amp;T store or <a href="https://www.att.com/support/contact-us/wireless" target="_blank">call us</a> to transfer your eligibility.
<ul><li>Only the account owner, retail authorized user, or authenticated caller can transfer an upgrade.</li><li>The transferring and receiving lines must have the same type of device. For example, you can transfer a smartphone upgrade to another line with a smartphone. You can&#39;t transfer it to a line with a tablet.</li></ul>

What to know

When you transfer upgrade eligibility to another line on your account:
<ul><li>The line making the transfer must take on any installment terms for the line receiving it</li><li>You must upgrade the receiving line’s device during the transfer process</li></ul>

Transfer device upgrade eligibility

What to know

If your smartphone isn’t on an installment plan

If your smartphone is on an installment plan with a balance