Mobile phone help options

Check out ways to manage your account online, get answers to questions, or fix problems. Want to talk to a person? Choose chat or call us.

Other services
  • Wireless
  • TV
  • Internet
  • Home phone
  • Home security

Here’s how to get in touch with us

Reach out on social media

Prefer to chat?

We’ll start by asking you a few questions.

Every day, 7 a.m. - 1 a.m. ET

Looking for phone, tablet, or wearable help?
Ask a device expert

Customer service

Bill & account
611 from AT&T mobile phone
Every day, 7 a.m. - 10 p.m. local time

Other contact options

New service
Monday - Friday, 8 a.m. - midnight ET Saturday & Sunday, 8 a.m. - 11 p.m. ET
Support for travel abroad
Available 24/7
FREE from mobile phone
Disability resources
Monday - Friday, 10 a.m. - 10 p.m. ET Saturday, 11 a.m. - 7:45 p.m. ET