Buy your gift online and enjoy an extended return period on orders made through Dec. 19th.

Need to return or exchange your new device?

If you bought your device online (, over the phone with AT&T, or at an AT&T branded store, you have 14 days to start your return or exchange.

Two easy ways to get started

Give us a call

We will initiate your return or exchange by emailing you a prepaid shipping label to mail your device back.

Head into a store

Make your return or exchange with the help of one of our friendly experts at any AT&T retail store.