Insert or Remove SIM & Memory Card

Insert or Remove SIM & Memory Card

Get instructions about how to install a SIM or memory card for your device.




Prenote info

MicroSD/memory cards expand the storage capacity of the device and are sold separately. This device can use a microSD card up to 256GB.
The no sim icon No SIM icon will be displayed in the Notification bar when there is no SIM card in the device.

Locate SIM tray

The SIM & microSD tray is located on the top left side of the device. To insert a SIM or microSD card, insert a SIM tool or paperclip into the small hole to eject the SIM & microSD tray.

Note: To prevent data corruption, it is recommended to unmount your memory card before removing it. To unmount your memory card, from the home screen swipe down from the Notification bar, then select the Settings icon > Device care > Storage > Menu icon > Storage settings > SD card > Unmount

Step 1


Insert or remove SIM & microSD card

Insert or remove the Nano-SIM card into the back of the SIM tray with the gold contacts facing up and the notched edge in the lower right. Gently press the SIM card in until it clicks into place.

step 2

Insert or remove the microSD card into the front SIM tray with the gold contacts facing down and the notched edge on the lower left. Gently press the microSD card in until it clicks into place.

step 3


Internal Memory: Up to 64GB
External Memory: Up to 256GB

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