Access Voicemail

Check your voicemail messages.

  1. From the home screen, tap the Apps icon.
    Note: Your voicemail must already be set up. See the article about Set Up Voicemail for more information.
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  2. Swipe to, then tap Visual Voicemail.
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  3. To listen to a voicemail, tap the desired voicemail and press the Play icon.
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  4. Tap the Pause icon to pause the voicemail. Tap the Play icon to resume playing.
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  5. To delete the voicemail, tap Delete. To return the call, tap Call Back.
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  6. To save, share, or export a voicemail, tap the Menu icon and select the desired option.
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  7. Alternatively, you can check your voicemail messages by tapping the Phone icon from the home screen > Touch and hold the 1 key / Tap Voicemail icon key > if prompted, enter your voicemail password > follow the prompts to listen to your messages.
    Note: View Access Voicemail for tips to manage voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.
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