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Wi-Fi Calling

Wi-Fi Calling

Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.

Prenote info
Wi-Fi Calling is turned on as part of the activation process. To use Wi-Fi Calling, you'll need a Wi-Fi Internet connection and a postpaid AT&T wireless account provisioned with HD Voice. Certain restrictions, requirements or limitations may apply. Visit About Wi-Fi Calling or att.com/wificalling for more details.
  1. VIEW WI-FI CALLING STATUS: Swipe down from the Notification bar, then select the Settings icon.

    Step 1

  2. Select Network & Internet.

    Step 2

  3. If the Wi-Fi Calling switch is OFF, select to turn it ON.

    Step 3

  4. Review the Important Information prompt, then select Continue

    Step 4

  5. Enter the desired address, then select Verify address.

    Note: Upon first access, you will be prompted to confirm the address. If the address is correct, select Use this address. If it is not correct, select Enter a different address and try again. 

    Step 5

  6. TURN ON/OFF WI-FI CALLING: From the Wi-Fi Calling screen, select the Wi-Fi Calling switch.

    Step 6

  7. When connected to Wi-Fi, Wi-Fi Calling is on, and a cellular connection is unavailable or poor, you'll see the Wi-Fi Calling icon in the Notification bar to indicate that calls will be carried over Wi-Fi.

    Step 7

  8. Making a call is the same whether on cellular or Wi-Fi. From the home screen, select the Phone app > Dial pad > enter the desired number > Call icon.
    Step 8

  9. QUICKLY TURN ON/OFF WI-FI CALLING: Swipe down from the Notification bar, then select the Wi-Fi Calling icon.

    Step 9

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