Secure My Device

Secure My Device

Lock or unlock your display, set a screen security lock type (pin, password, pattern, or fingerprint), get your PUK code, or request your device be unlocked from the AT&T network.



  1. SET A SECURITY LOCK: Swipe down from the Notification bar, then select the Settings icon. Scroll to and select Security & location.
    device 5223/9007010_01.jpg
  2. Select Fingerprint, then review the Unlock with fingerprint prompt. Select NEXT.
    device 5223/9007010_02.jpg
  3. Select the desired backup screen lock method.
    Note: If you choose Pattern lock, you will have to reset your device if you forget your Pattern lock. See the Reset Device tutorial for alternate reset instructions. Read the Unlock with fingerprint prompt, then select CONTINUE. For this demonstration "Fingerprint and Pattern" were selected.
    device 5223/9007010_03.jpg
  4. Review the Secure start-up prompt, then select the desired option (YES or NO).
    device 5223/9007010_04.jpg
  5. Draw your pattern, then select NEXT. Draw it again, then select CONFIRM
    device 5223/9007010_05.jpg
  6. Select desired display option for notifications, then select DONE.
    device 5223/9007010_06.jpg
  7. To begin recording your fingerprint, place your finger on the fingerprint scanner located on the spacebar then follow the prompts. When you are finished recording your fingerprint, select DONE.
    device 5223/9007010_07.jpg
  8. LOG IN USING THE SECURITY LOCK: From the lock screen, place your finger on the fingerprint scanner located on the spacebar.
    device 5223/9007010_08.jpg
  9. CHANGE LOCK SCREEN TIMEOUT: From the Security & location screen, select the Settings icon next to Screen lock.
    device 5223/9007010_09.jpg
  10. Select Automatically lock, then select the desired timeout duration.
    device 5223/9007010_10.jpg
  11. CHANGE LOCK TYPE: Swipe down from the Notification bar, then select the Settings icon > select Security & location > Screen lock > enter your current pattern lock > select the desired screen lock type and follow prompts to complete set up.
    Note: To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, click here. If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code."
    device 5223/9007010_11.jpg
  12. REVIEW/ADJUST SECURITY & PRIVACY STATUS: From the home screen, select the Apps tray icon then select the DTEK by Blackberry app.
    device 5223/9007010_12.jpg

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