Available Memory

Available Memory

Check the available device storage and free up space.


Prenote info

This device is available with 32GB of internal memory and the option to add a MicroSD card (sold separately) up to 2T.
In this tutorial, you will learn how to:

• View available memory
• Free up memory
• Remove unused apps
• Clear app data
• Add storage

View available memory

1. Swipe down from the Notification bar, then select the  Settings icon.

2. Select the General tab, then select Storage.

Image 1

3. Available memory will displayed under DEVICE. Available memory card space will be listed under EXTERNAL.

Note: External memory will only be displayed when there is a memory card in your device.

Image 2

Free up memory

From the Storage screen, select the desired storage location. Navigate to, then select and hold the desired content > select the Delete icon.

Note: From the Internal storage screen, select Internal Storage then select Free up space to view unnecessary items that can be deleted to free up space. 

Image 3

Remove unused apps

From the Settings screen, select the General tab > Apps & notifications > App info > desired app. From here, you may Uninstall or Force stop the app.

Image 4

Clear app data

From the desired app's App info screen, select Storage then select Clear data or Clear cache.

Image 5

Add storage

Purchase an SD card or download a cloud storage app from the Play Store

Note: For information on storing data to a memory/microSD card, visit the Backup & Restore with a Memory Card tutorial

Did you get the help you needed?

Great! We're so glad we could help.


We're sorry that didn't solve your issue.


Thanks for your feedback!