Make & Receive a Call
Which device do you want help with?

Make & Receive a Call

Place, receive, and reject a call, use speed dial and make a conference call.

  1. MAKE A PHONE CALL: From the home screen, select the Phone app then select the Dialpad icon.
    Note: All parties to a Video Call must be AT&T postpaid wireless customers with Video Call-capable devices, be located within AT&T HD Voice coverage and have Video Call set up on their accounts. Certain features (Smart Limits, Ringback Tones, OfficeDirect and OfficeReach) are incompatible with Video Call. To learn about calling or using your device in other countries, visit the AT&T International website.
    device 5191/9006133_01.jpg
  2. Dial the desired number, then select the Call icon.
    device 5191/9006133_02.jpg
  3. While a call is active, the Active Call icon will be displayed in the Notification bar.
    device 5191/9006133_03.jpg
  4. ANSWER OR DECLINE A CALL: To answer a call, select and drag the Call icon down towards the Answer call icon. To decline a call, select and drag the Call icon up towards the Decline call icon.
    device 5191/9006133_04.jpg
  5. REJECT CALL WITH A TEXT MESSAGE: Select Message reject, then select the desired text message to send or select Write your own to write a message.
    Note: To create or edit text message replies, from the home screen select the Phone app > Menu icon > Settings > Quick responses > select desired Quick response to edit.
    device 5191/9006133_05.jpg
  6. MAKE A CALL WITH SPEED DIAL: From the Dialpad, select and hold the desired speed dial number.
    Note: To add a contact to speed dial, from the Phone app select the Menu icon > Settings > Speed dial > desired Speed dial number > enter the desired number > select OK. Speed dial number 1 is reserved for voicemail.
    device 5191/9006133_06.jpg
  7. CREATE A CONFERENCE CALL: While on an active call, select Add call > enter the desired number or contact > select Call icon > Merge.
    Note: You can add up to 5 people to the video call. The person talking is shown on screen at that time. To end one call, select Manage conference call then select the End call icon next to the desired contact. To end all calls select the End icon. Certain restrictions, requirements or limitations may apply. Visit AT&T Video Call for more details.
    device 5191/9006133_07.jpg

Did you get the help you needed?