Which device do you want help with?

Secure My Device

Learn how to lock or unlock your display, set a screen security lock, get your PUK code, or request your device be unlocked.


Prenote info

To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit www.att.com/deviceunlock. If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code to unlock your SIM card.
In this tutorial, you will learn how to:

• Change lock type
• Change lock screen timeout
• Lock the device
• Log in using the security lock

Change lock type

1. When you setup your Samsung Galaxy Chromebook Go, the screen lock will be your Google account password by default. To change your screen lock, from the home screen screen, click the Quick settings panel then click the Settings icon.

Image 1

2. Click the Security and Privacy tab, then click Lock screen and sign-in.

Image 2

3. Enter your current password, then click Confirm.

Image 3

4. Click the desired lock screen option.

Note: If you click PIN or password, click Set up PIN and follow the prompts to complete setup.

image 4

Lock the device

Click the Quick settings panel, then click the Lock icon.

Image 5

Log in using the security lock

Enter your current password or PIN, then click the arrow icon or press the Enter key on the keyboard.

Image 6

Did you get the help you needed?