Samsung Galaxy Chromebook Go (XE345XDA)

Device help

Find step-by-step help for your device.
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ARTICLES

Access downloaded files

Access files downloaded from a web browser, email, and messages.

Browse the Web

Browse the web, use browser tabs and bookmarks, and access browser settings to clear history, manage pop-ups, adjust text size, and more.

Download apps & games

Download apps, games, movies, music, books, magazines, newspapers and more.

My Files

Use My Files to open and manage downloaded and device created files.

ARTICLES

Available memory

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

Backup & restore with Google

Discover how to use Google to back up contacts, photos, and files.

Backup & restore with memory card

Find out how back up contacts, photos, and files with a memory card to increase device memory or transfer to another device.

ARTICLES

Battery optimization

Tips and tricks to extend your battery performance.

Display

Change the display brightness, time out and orientation.

ARTICLES

Contacts

Learn how to add, view, delete, customize, and backup your contacts.

Phone Hub

Get your Android smartphone messages on your Chromebook.

Video Calling with Google Duo

Make and receive video calls using Google Duo.

ARTICLES

Bluetooth

Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Signal & cellular data

View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.

Wi-Fi

Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.

ARTICLES

Activate device

View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.

Device setup

Set up your device for the first time or after having done a factory reset.

Find IMEI & serial number

View the device IMEI, phone and serial numbers.

Gestures & navigation

How to access Quick Settings, additional apps and touchpad gestures.

Insert SIM & memory card

Learn how to install and remove the SIM card.

Keyboard & typing

Learn how to navigate your keyboard, copy and paste text, use speech-to-text, and access keyboard settings.

Learn & customize the Home Screen

Make changes to the app shelf apps, and customize the wallpaper.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

ARTICLES

Contacts

Learn how to add, view, delete, customize, and backup your contacts.

Email settings

Manage email settings such as sync frequency, server settings, signature, removing an email account, and more.

Send & receive email

Add and download email attachments, respond to an email and more.

Set up email

Learn how to add your email accounts so you can read and send email on your device.

ARTICLES

Accessibility

Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.

Display

Change the display brightness, time out and orientation.

Find IMEI, Phone & Serial Number

View the device IMEI, phone and serial numbers.

Gestures & Motion

How to access Quick Settings, additional apps and touchpad gestures.

Insert SIM & memory card

Learn how to install and remove the SIM card.

Learn & customize the Home Screen

Make changes to the app shelf apps, and customize the wallpaper.

Notifications & Alerts

Learn how to access and adjust notification settings, and turn notifications on or off.

Secure My Device

Learn how to lock or unlock your display, set a screen security lock, get your PUK code, or request your device be unlocked.

Set up email

Learn how to add your email accounts so you can read and send email on your device.

Sounds

Change volume and sound settings.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

ARTICLES

Browse the Web

Browse the web, use browser tabs and bookmarks, and access browser settings to clear history, manage pop-ups, adjust text size, and more.

Calendar

Access the calendar on your device and learn how to manage events.

HBO Max

All of HBO together with new hits, classic favorites, plus new Max Originals.

myAT&T

View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.

Nearby Share

Instantly share files between your laptop and Android phone.

ARTICLES

Access, store photos & videos

Learn how to access your photos and videos.

Camera & video settings

Manage camera and video settings including flash, timer, and more.

Take a picture or video

Learn how to take a picture or video, switch between camera and video modes, and more.

Take a screenshot

Learn how to take and access screenshots.

Transfer photos & videos

Learn how to transfer photos and videos to or from your device.

ARTICLES

Ads, pop-ups & notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Find my device

Learn how you can help protect your Chromebook from unauthorized use if it has been lost, stolen, or reset to factory settings without your permission.

Secure My Device

Learn how to lock or unlock your display, set a screen security lock, get your PUK code, or request your device be unlocked.

Viruses & Malware

Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.

ARTICLES

Accessibility

Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.

Display

Change the display brightness, time out and orientation.

Notifications

Learn how to access and adjust notification settings, and turn notifications on or off.

Sounds & alerts

Change volume and sound settings.

ARTICLES

Available memory

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

Find IMEI & serial number

View the device IMEI, phone and serial numbers.

Reset device

Learn how to perform a soft, factory, or alternate master reset of your device.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Software version

Determine your current device software version and check for updates.

View & manage data

View data usage and set data limits using AT&T AllAccess.

ARTICLES

Ads, pop-ups & notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Reset device

Learn how to perform a soft, factory, or alternate master reset of your device.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Having device issues?

Fix common service and device problems.

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