AT&T Global Modem USB800

Device help

Find step-by-step help for your device.
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ARTICLES

Signal & cellular data

View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.

ARTICLES

Connect to AT&T Network

This article describes how to connect to the AT&T Network.

Device setup

Set up your device for the first time or after a factory reset.

Management Website

View network information, messages, and device information in the management website. 

Specifications

Determine your device's SIM card type, operating frequencies, and physical characteristics.

ARTICLES

Find IMEI & serial number

View the device phone, serial, and IMEI number. 

Software update

Learn how to update the software of the AT&T Global Modem (USB800).

Software version

Determine your current device software version and check for updates.

View & manage data

Access Usage Manager to view data usage, set data limits, and see the apps using the most data.

ARTICLES

LED states

This article provides an overview of the LED states.

Limited or no connectivity

Troubleshoot limited or no connectivity on your device. 

Reset device

Perform a factory reset to restore default settings on the device. Perform a factory reset if you have been locked out of access to your device settings.

Having device issues?

Fix common service and device problems.

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