Device help
Find step-by-step help for your device.
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Browse device topics
Articles
Articles
There are several settings you can adjust on your device to conserve your battery.
This article describes how to charge the battery.
Articles
This article describes how to perform several call options, including mute and speaker.
This article describes how to enable speed dial.
Articles
This feature allows you to use your device without a wireless signal.
Articles
This article describes the various controls of the device.
This article describes how to insert a memory card.
Access special characters and predictive text on your device's physical keyboard.
Learn & customize the home screen
Add, delete or move application shortcuts and widgets to view the info you want in the location you prefer.
This article describes how to change the zoom level.
This article describes how to turn the device on.
Learn about the different status icons that display on the status bar.
Articles
Create and send a new text.
Articles
This article describes how to create a calendar event.
Photos, videos, and media
Look at photos, watch videos, listen to songs, and more in just a few taps.
Articles
Access and adjust settings such as flash, white balance and contrast to take the best pictures.
This article describes how to play music.
Play a video stored on your device.
Use the device to take a picture and store it in memory.
This article describes how to record video.
Share your pictures via messaging or social networks.
Articles
Sleep mode or lock conserves the battery and prevents accidental calls.
Set or change password security
Set a password to access your device.
Articles
Set a new ringtone.
Manually change the date and time to keep up with your travels.
Adjust the brightness level of the screen.
Turn off your ringer or set the phone completely to silent when desired.
Adjust the length of time before the screen automatically locks when idle.
This article describes how to change alerts.
Change the loudness of your ringtone.
Articles
This article describes how to update the device firmware.
This article describes how to find the firmware version.
Articles
This article describes how to find the IMEI number.
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This article describes how to view the call history.
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This article describes how to perform a master reset. Warning: all user data will be erased and cannot be recovered after a master reset.
Articles
Setup is simple via guided prompts and there are many options for security, greetings and access.
Change or reset voicemail password
Reset the password you use to retrieve voicemail messages.
