Switch your internet provider

Learn how to switch to AT&T Internet service or cancel your AT&T Internet service. Plus, get the latest deals and offers for switching to AT&T.
How to switch your internet service provider

If you’re considering switching your internet service provider (ISP), chances are you’re moving to a new home. You also might be staying put but looking to save money on your home internet bill, or upgrade to a faster internet plan. First, let’s walk through the steps to transfer your internet service if you’re moving to a new home.

Move or transfer your AT&T Internet service

If you’re an AT&T Internet customer and you would like to transfer your home internet service to a new address, you should call 800.288.2020. Keep in mind some of these things:
•    If you already have AT&T Internet, activation fees at your new location are typically waived depending on your current service plan. If there’s an activation fee, it would be the same as when your service was installed the first time.
•    If you want to upgrade or change your current AT&T service when you move to a new address, an AT&T moving specialist can help you over the phone.
•    If you’re transferring your current AT&T Internet service to a new location, you may be able to make the move yourself. An AT&T moving specialist will be able to guide you over the phone.
If you’re moving to a new home and looking to change your internet service provider, you can see how AT&T stacks up to our competitors and check availability for AT&T Internet at your address.

The choice is simple

There’s never been a better time to switch! See how AT&T stacks up against the competition.
AT&T Fiber
Spectrum
Xfinity
Fastest speed available
5 GIG Internet⁺
(Ltd. availability/areas)
1 GIG Internet
1.2 GIG Internet¹
100% fiber network
Included
Not included
Not included
Equal upload & download speeds
Included
Not included
Not included
Unlimited internet data included
Included
Included
Included
No annual contract
Included
Included
Included
Equipment fee included
Included
Included
Included
Competitor comparison based on publicly available data as of 1/4/2023. ­1Comparison limited to cable technology, excludes Xfinity fiber offering not available in all areas. †Internet speed claims represent maximum wired network service capability speeds and recommended setup. Actual customer speeds are not guaranteed. Single device wired speed maximum 4.7Gbps. For more information go to www.att.com/speed101.
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