Cancel your service

• Find out if you can move your service to your new address if you’re relocating.
• Learn how you can change your service instead of canceling.
• Discover how to transfer billing responsibility for your service to someone else.
• Find out how to temporarily suspend your service.

Still want to cancel?

Want to cancel online?

• Part of a bundled discount, the price of remaining services (if any) may revert to then-existing price for such service.
• Part of a combined bill, the remaining service(s) will continue to be billed unless cancelled.
• Subject to a term plan, you'll be subject to any early termination fee associated with that plan.

Have a wireless account?

Have a DIRECTV account?

• If you cancel your service or if we deactivated your account because you didn’t maintain the minimum programming requirements, you’ll have to pay a deactivation fee.
• Under the terms of the DIRECTV Customer Agreement, we’ll bill all outstanding charges to the payment method on file when you cancel DIRECTV^® service.

• We may charge penalties and additional fees if you joined through a promo and cancel before your service commitment ends. 
• Sending your cancellation request on a non-regular work day? Not a problem.
  • If you cancel on a holiday, we’ll take care of it the next regular business day.
  • If you cancel during the weekend, we’ll take care of it during our weekend operation hours that vary by region.
• If you have an AT&T email account, you’ll have to wait 30 to 60 days after canceling the service to delete it. Learn how to delete your AT&T email account.