If you have U-verse
® TV service, you can try our Troubleshoot & Resolve tool right from your TV.
From your U-verse remote control:
- Press Menu.
- Use the right arrow to scroll to Help.
- Use the down arrow to scroll to Troubleshoot & Resolve, then press OK.
- Use the right arrow to scroll to Internet, then presss OK.
- Follow the prompts on your TV.