How can I cancel my upgrade option on AT&T Installment Plan with Next Up?
If you bought your smartphone:
Within the last 14 days: Pop into one of our stores.
More than 14 days ago: Go to your myAT&T account overview and select See my bill. Scroll to and select Manage installment plan under Billing & payment options. Select Learn about or cancel Next Up and follow the prompts to cancel the AT&T Next Up℠ upgrade option.
Have a business account? You have 30 days to visit a store to remove the upgrade option.