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How can I cancel my upgrade option on AT&T Installment Plan with Next Up?
If you bought your smartphone:
  • Within the last 14 days: Pop into one of our stores.
  • More than 14 days ago: Go to your myAT&T account overview and select See my bill. Scroll to and select Manage installment plan under Billing & payment options. Select Learn about or cancel Next Up and follow the prompts to cancel the AT&T Next Up℠ upgrade option.
Have a business account? You have 30 days to visit a store to remove the upgrade option.


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