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Cancel your internet or U-verse TV service

For your protection, only the account owner can cancel home internet or U-verse TV services.

AT&T Internet

What to know before you cancel

If you:

  • Signed up for service through a promotion and cancel before your service commitment ends, we may charge penalties and extra fees.
  • If you cancel on a weekend or holiday, here’s how it’s handled:
    • Holiday: Handled the next regular business day.
    • Weekend: Handled during our weekend operation hours, which vary by region.
  • Have an AT&T email account, you have to wait 30 to 60 days after canceling the service to delete it. Learn how to delete your AT&T email account.

Options other than canceling

Cancel internet

We hate to see you go. To cancel, call us at 800.288.2020.

AT&T Internet Air

What know before you cancel

  • You may lose discounts if you remove Internet Air from a bundled account.
  • Your service will be active until the end of your bill period.

Cancel Internet Air

We hate to see you go. To cancel, call us at 800.288.2020.

For Illinois or Massachusetts AT&T Internet Air accounts only: If you ordered service online, you may be eligible to cancel that service online at att.com/myatt. If you don’t already have one, you’ll have to sign up for an AT&T account to submit an online cancellation request

U-verse TV

To disconnect your U-Verse TV, call us at 800.288.2020 during normal business hours.

Last updated: December 12, 2025

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