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Verify an AT&T PREPAID payment

Understand the steps you can take to verify that your payment was received and credited to your account.

ACCOUNT MANAGEMENT

Verify payments credited to your account

After logging in, select Account History and specify a date range for your AT&T PREPAIDSM (formerly GoPhone®) account to verify payments that have been received.View
DETAILED STEPS

Verify a payment

How to go online and confirm we received your payment

You need to be logged in to complete these steps. Your initial password is the last four digits of your wireless number.
  1. At the top of the page, select Account History.
  2. Select a date range.
  3. Select History Type > Credit/Debit/eCheck Payment.
  4. Select Submit or Export to PDF.

Using our automated phone system to verify payments

Check your AT&T PREPAID account balance by calling 800.901.9878 or 611 from your wireless phone. To hear your account balance and expiration date, say Balance and payments and then follow the prompts to say Check balance.
Last updated: March 3, 2021

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