Find out why your bill changed

Is your bill different this month? Learn how to find changes on your bill and see why the amount you owe may have changed.

DETAILED INFO

View recent changes to your bill

Does your AT&T bill look different this month? You can easily find what changed on your bill online. Here’s how:

Go to your myAT&T bill. Sign in, if asked.
Look for and select See what changed. You’ll only see this if your bill went up or down $5 or more. (You can also find this in your bill history)
Expand or collapse each line to see the changes.

Here are some common reasons why your bill might have changed.

Device upgrade or recent transaction: Did you recently get a new line, phone or device? If so, you likely have activation or upgrade fees in addition to other applicable charges, taxes and fees.
Data overages: Did you go over your wireless or internet data limit? You may have an overage charge.
Updates to plan or add-ons: Did you recently change your plan or add-ons? Did you add a premium channel to your lineup or order Pay-Per-View? You may have partial-month charges or credits.
Promotion ended: At the end of a promo period, any credits you receive related to that promo will stop. Your bill will increase by that amount.
Other fees: Miss your payment date? You’ll have a late payment fee for payments made after your due date. There is also a restoral fee for any services that you want restored after suspension.
See all wireless fees
See all internet fees
Account changes: Have you updated your service address? If so, the changes may affect the fees and taxes due on your bill.
Mobile purchases: If someone on your account bought ringtones, wallpapers, games, music, or other downloadable content, you may have charges on your bill.
Credits or adjustments: It takes at least two bill periods for credits and other adjustments to show on your bill after we process them.