211 service for Phone

211 is an easy-to-remember phone number that connects you with state Information and Referral services or the United Way.

Access non-emergency services with 211

211 connects citizens with state Information and Referral services or the United Way. Call 211 the next time you need to find out about how to get help with food, housing, employment, health care, counseling, and more.

211 calls will be included in the allotted minutes based on your Phone calling plan.

Currently 211 dialing is available in the following areas. We are working to bring these services to additional areas and will update this page as additional areas become available. In some metro areas, 211 calls are directed to the United Way. You can also access information about Information and Referral online at 211.org.
  • Chicago, IL - Multiple counties
  • Auburn-Huntington, IN
  • Bloomington, IN
  • Evansville, IN
  • Grand Rapids, IN - Multiple counties
  • Indianapolis, IN
  • South Bend, IN
  • Kansas City, KS
  • Topeka, KS
  • Wichita, KS
  • Louisville, KY
  • Detroit, MI
  • Lansing, MI - Multiple counties
  • Saginaw, MI - Multiple counties
  • Upper Peninsula, MI - Multiple counties
  • Kansas City, MO - Multiple counties
  • St. Louis, MO - Multiple counties
  • Akron, OH
  • Cleveland - Includes Chagrin Falls and Mentor, OH
  • Columbus, OH - Multiple counties
  • Dayton, OH - Multiple counties
  • Toledo, OH - Multiple counties
  • Youngstown, OH - Multiple counties
  • Oklahoma City, OK - Multiple counties
  • Tulsa, OK - Multiple counties
  • Abilene, TX
  • Amarillo, TX
  • Austin, TX
  • Beaumont, TX
  • Brownsville, TX
  • Dallas, TX
  • Houston, TX
  • Longview, TX
  • Lubbock, TX
  • Midland, TX
  • San Antonio, TX
  • Waco, TX
  • Wichita Falls, TX
  • Corpus Christi, TX
  • Milwaukee, WI
  • Wisconsin - Multiple counties
311 service for Phone
311 is an easy-to-remember number that connects you with non-emergency government services.

511 service for Phone
511 is an easy-to-remember number that connects you with Department of Transportation services.
Last updated: December 7, 2022

Did you get the help you needed?

Community forums

Have questions about your Digital Phone service? Explore our community forums for answers.