1. Find the ONT device and equipment
Look around your home to see if you can find one of these devices.
|ONT battery backup units provided by us|
APC Power Shield
Can’t find it? Ask your landlord or property manager to show you. In large complexes, the equipment might be in a locked room. Each ONT or battery backup should be marked or otherwise labeled with info that identifies it as yours. ONTs devices aren’t shared.
2. Check the equipment
Make sure the battery backup unit works and is charged.
- Not sure how to tell if it’s charged? Check to see if the battery backup power unit is making a noise or displays a red light. If it’s not, you should be fine. Also, check to see if there’s a test button to display battery status. You’ll also want to check the manufacturer's site or call them for more info about how to test your battery. Find out how to contact the manufacturer.