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Transfer contacts and content between phones

Back up and transfer contacts, photos, music, and more from one phone to another.

ArticleDETAILED INFO

Use AT&T Mobile Transfer

  1. Make sure both phones are compatible with the AT&T Mobile Transfer app. If they aren’t, learn about other ways to transfer contacts and content. Compatible devices include:
    • iOS® - 8.0 and higher
    • Android® - 5.0 and higher
  2. Connect your old phone and new phone to the same Wi-Fi® network.
  3. Download the AT&T Mobile Transfer app on both phones:
  4. Open the AT&T Mobile Transfer app:
    • On your old phone: From this phone will pop up on your screen. Select the button and follow the steps until you see a barcode. You'll use it to make the transfer.
    • On your new phone: When To this phone shows up on your screen, select the button and follow the steps until you see a barcode reader.
  5. Scan the code on your old phone with the barcode reader on your new phone. This links both devices.
  6. Follow the prompts to transfer your info.
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Transfer info from a broken, lost, or stolen phone

From a broken phone

If your phone isn’t usable, insert the SIM card into a compatible working device or an SD card reader. Then transfer the info from the SIM card to a computer.

From a lost or stolen phone

If your device is lost or stolen, learn about the different ways to find it. If you can't find your device but already backed up your data, check out our interactive Device Support back up & restore tutorial.
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Find other backup and transfer options

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