Accessory sold separately
First, try to fix any issues with it
. If you can’t fix it and you’re within the one-year warranty period, contact usHeads up:
If you have a Carson & Quinn phone case, it’s covered by a one-year limited warranty. 1
Accessory came with your device
Any charger or other accessory included in the device’s retail package is protected by the same warranty that covers the device. Learn about device warranty exchange
General info about exchanging your accessory
See all important details
- Accessories purchased from AT&T stores or online are covered by a one-year warranty. To exchange, bring a valid proof of purchase to any AT&T store.
- If an accessory has a lifetime warranty, you can exchange at any AT&T store with valid proof of purchase within the first year. After the first year, contact the manufacturer for warranty support.