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Exchange an accessory under warranty

Get warranty exchange info for a wireless accessory bought from us online or in a store. Didn’t buy it from us? Check with the retailer or manufacturer.


Accessory came with your device

Any charger or other accessory included in the device’s retail package is protected by the same warranty that covers the device. Learn about device warranty exchange

Accessory sold separately

First, try to fix any issues. Still not working correctly? You can exchange your accessory within the one-year warranty period. Contact us

Heads up: If you have a Carson & Quinn phone case, it’s covered by a one-year limited warranty. 1

General info about exchanging your accessory

  • One-year warranty: Bring your accessory and a valid proof of purchase to one of our stores.
  • Lifetime warranty: Bring your accessory and valid proof of purchase within the first year. After that, contact the manufacturer for warranty support.

See all important details
Last updated: June 3, 2021

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