Not with AT&T? We can still help you unlock your device. If the device works on our network, you’re covered.1 Â
Check your request status
Check your email (including spam or junk folders) or text messages for updates on your request. If you don't have a wireless phone account, you have to select Confirm your request in the email we sent you.
It usually takes a few minutes to approve your request, but it can take up to 48 hours. Don't have a wireless phone account? Make sure you select Confirm your request in the email we sent you or request will be canceled.