1. Home
  2. Support
  3. Bill & account

Change the contact email of a device user

Learn how to change the email address for a device on your wireless account to get important updates.

These steps will only change the contact email address for a specific device. All other email addresses on your account will remain the same.

  1. Go to your account profile. Sign in, if asked.
  2. Select Settings and confirm you’re updating your wireless account. Choose Switch to change accounts.
  3. Choose the device user you want to update then select Edit next their Caller ID name.
  4. Select Edit.
  5. Enter the new Contact email and Save.
Last updated: December 19, 2025

Browse topics

Account access, IDs & passwords
Billing & payments
Move, change, suspend & cancel service
Privacy, fraud & security
Profile & contact info
Usage info & alerts
Learn how to create an ID, sign in, and manage your account.

Did you get the help you needed?

Did you get the help you needed?