Which device do you want help with?

Access Voicemail

Check your voicemail messages.

  1. From the dial screen, press and hold the 1 icon to dial into your voice mailbox.
    device 2883/1462826.jpg
  2. If prompted, enter your current voicemail password.
    Note: If you've forgotten your password here's how to reset it.
    device 2883/1462827.jpg
  3. Unheard messages will play automatically. If you don't have any unheard messages, tap the 1 icon to listen to your saved messages when prompted.
    device 2883/1462828.jpg
  4. After listening to each message:
    device 2883/1462829.jpg
  5. To delete, tap the 7 icon.
    device 2883/1462830.jpg
  6. To save, tap the 9 icon.
    device 2883/1462831.jpg
  7. To hear more options, tap the 0 icon.
    device 2883/1462832.jpg
  8. To change voicemail settings, tap the * icon to access the Main Menu.
    device 2883/1462833.jpg
  9. Tap the 4 icon to change your personal options:
    device 2883/1462834.jpg
  10. To change your password, tap the 2 icon, and then tap the 1 icon to change your password. Follow recorded prompts.
    device 2883/1462835.jpg
  11. To change your personal greeting, tap the 3 icon. Follow recorded prompts.
    device 2883/1462836.jpg
  12. When finished, end the call.
    Note: View Access Voicemail for tips to manage voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.
    device 2883/1462837.jpg

Did you get the help you needed?