- To change your voicemail password, you must know your current voicemail password.
Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password. - From the home screen, tap the Phone icon.
- From the Dial tab, tap the Visual Voicemail icon.
- Tap the Menu icon.
- Tap Settings.
- Tap Change Password.
- Follow the on-screen instructions.Â