1. To change your voicemail password, you must know your current voicemail password.
   Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
   
2. From the home screen, tap the Phone icon.
   
3. From the Dial tab, tap the Visual Voicemail icon.
   
4. Tap the Menu icon.
   
5. Tap Settings.
   
6. Tap Change Password.
   
7. Follow the on-screen instructions.