Wireless Customer Agreement Table of Contents
Documents
This is the primary document that explains the relationship between you and AT&T when you subscribe to postpaid wireless service from AT&T. If you are an enterprise customer (business or government), click here for additional terms that govern your use of AT&T's wireless service.
Print the full Wireless Customer Agreement
"AT&T" or "we," "us" or "our" refers to AT&T Mobility LLC, acting on behalf of its FCC-licensed affiliates doing business as AT&T. "You" or "your" refers to the person or entity that is the customer of record.
PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION, INCLUDING OUR USE OF YOUR LOCATION INFORMATION (SEE SECTION 3.6). THIS AGREEMENT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMITS THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
This Agreement, including the AT&T Privacy Policy located at att.com/privacy, Customer Service Summary, and terms of service for wireless products, features, applications, and services ("Services") not otherwise described herein that are posted on applicable AT&T websites or devices, and any documents expressly referred to herein or therein, make up the complete agreement between you and AT&T and supersede any and all prior agreements and understandings relating to the subject of this Agreement.
1.0 TERM COMMITMENT, CHARGES, BILLING AND PAYMENT
1.2 What are AT&T's Rights to Cancel My Service(s) and Terminate My Agreement?
1.5 How Does AT&T Calculate My Bill?
1.6 Are Advance Payments And/Or Deposits Required?
1.7 What if I fail to pay my AT&T Bill when it is due?
1.8 What Happens If My Check Bounces?
1.9 Are There Business or Government Benefits?
3.0 TERMS RELATING TO YOUR DEVICE AND CONTENT
4.0 TERMS RELATING TO THE USE AND LIMITATIONS OF SERVICE
4.1 What Are The Limitations On Service And Liability?
4.2 How Can I Use My AT&T Service?
4.3 Who Is Responsible For Security?
4.4 How Can I Use the Software?
4.5 How Can I Use Another Carrier's Network (Off-Net Usage)?
4.6 How Do I Get Service Outside AT&T's Wireless Network (Roaming)?
5.0 WHAT VOICE SERVICES DOES AT&T OFFER?
5.10 AT&T Viva Mexico℠ ("Mexico Plan") & AT&T Nation®/FamilyTalk® With Canada ("Canada Plan")
5.11 AT&T Unity℠ And AT&T Unity℠-FamilyTalk® Plans Requirements
5.13 AT&T Messaging Unlimited with Mobile to Any Mobile Calling Feature
6.0 WHAT DATA AND MESSAGING SERVICES DOES AT&T OFFER?
6.1 What Are The General Terms That Apply To All Data And Messaging Plans?
6.2 What Are The Intended Uses Of AT&T's Wireless Data Service?
6.3 What Are The Voice And Data Plan Requirements?
6.4 How Does AT&T Calculate My Data Usage/Billing?
6.11 AT&T DataPlus℠/AT&T DataPro℠ Plans
6.11.1 AT&T Data Plans With Tethering
6.11.3 Blackberry® Connect; Blackberry Enterprise; Blackberry International