Access from AT&T
Stay connected with affordable internet

Access from AT&T provides low-cost internet service for eligible households.*

  • Free installation and in-home Wi-Fi®
  • No annual contract
  • No deposit

Internet service for $10/mo. or less based on the maximum speed available at your address up to 25Mbps.

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Access from AT&T:
Our COVID-19 commitment

Now more than ever it’s important to have internet access to stay in touch with family, friends, work, and school. In response to the public health crisis, Access from AT&T is temporarily:

  • Expanding eligibility based on income* as well as households participating in National School Lunch and Head Start Programs
  • Waiving home internet data overage fees until 9/30/20. (Does not apply to DSL)

Learn more about our COVID-19 response

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Stay connected
at home

Access from AT&T internet service is great for: 

  • Education and homework

  • Job searches and medical resources

  • Keeping up with family and friends

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See if you qualify for the program

There are four programs that determine eligibility for the Access from AT&T program. You’ll find more details in the “Frequently Asked Questions” below. Please note that you’ll need to provide the necessary documents when applying.

  • Supplemental Nutritional Access Program (SNAP)

  • Supplemental Security Income (SSI) for California residents only

  • Income (Temporary)

  • National School Lunch and Head Start Programs (Temporary)

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Frequently asked questions

  • What is the Access from AT&T program and how do I know if I’m eligible?
    Access from AT&T is a low-cost program for home internet access in the 21 states where we offer wireline home internet services to limited income households who participate in the Supplemental Nutrition Assistance Program (SNAP) or receive Supplemental Security Income (SSI) benefits in California.

    In response to the public health crisis, Access from AT&T is temporarily expanding eligibility based on income and to households participating in National School Lunch and Head Start Programs.

    Actual service availability and speeds may vary by individual address. Eligibility for AT&T Internet service does not guarantee eligibility for Access from AT&T.
  • What information do I need to provide with my application to qualify for Access from AT&T?
    You will need to provide a copy of any required documentation listed below. 

    Supplemental Nutritional Access Program (SNAP) 
    Copy of one of the following:
          •  Your SNAP card showing the participant’s name
          •  SNAP card and government issued ID with name and photo (front and back of the card)
          •  SNAP participation or benefits letter from a local SNAP office

    Supplemental Security Income (SSI) for California residents only
    Copy of award letter from the Social Security Administration or benefit verification letter confirming that a resident of the household has qualified for the SSI benefits.

    Income (Temporary qualifying program during COVID-19) 
    Check the table below for the maximum income allowed for the number of people in your household. Send a copy of your current employer W-2 or SSA-1099 form, paycheck stubs for most recent month, or statement of benefits from Social Security, Unemployment, or Workers’ Compensation.

    National School Lunch Program and Head Start Program(Temporary qualifying program during COVID-19)
    Copy of award letter and proof of enrollment (including date, school name, school district, child’s name, and address).
  • Can I apply for the Access from AT&T program at a local AT&T store?
    No. AT&T retail stores are not able to process Access from AT&T applications or orders. The quickest way is to apply online and upload your supporting documents. Or, you can enter your name and address, print the form, and mail it to us.
  • I have Access from AT&T on DSL. What do I need to know?
    DSL internet service will include 150GB of data allowance per month. You will be charged $10 for each additional 50GB of data usage if you exceed your monthly data allowance, even if less than 50 gigabytes is used. For more information, go to
  • If I move to a different address and I already have service under the Access from AT&T program, what do I need to do?
    An existing Access from AT&T customer moving to a new address within the state and within AT&T’s wireline serving area should have that transaction handled by the Access from AT&T dedicated call center at 855.220.5211 (in Spanish, 855.220.5225) to ensure the discount stays on their account.
  • What if I have approved SNAP benefits from one state but have moved to a different state. Can I still qualify for Access from AT&T?
    SNAP benefits are administered by the local offices of each state.  You will need to contact the new state local office and receive verification of SNAP benefits at your current address.  If AT&T offers internet at your new address, you can then apply for Access from AT&T.
  • I received my Access from AT&T approval notification, but have misplaced it. What do I do next?
    The phone numbers to call to order service are:
    English 855.220.5211
    Spanish 855.220.5225

    The hours of operation are:
    Weekdays, 8 a.m. - 10 p.m. ET
    Saturday, 8 a.m. - 5 p.m. ET
  • How can I get information about Access from AT&T to share with family and friends or an organization?
    You can find helpful resources about Access from AT&T, including flyers and email templates, here >