Modem status lights - Speedstream 5100 and 4100

Learn what your modem status lights mean and how to use them to troubleshoot problems with your modem or gateway.


Learn about your modem status lights

The following chart explains each status light and what it means.

Status LightStateDescription
PowerOffPower is off or modem is not getting power.
Solid GreenPower is on.
Flashing GreenCheck modem set up.
EthernetOffNo Ethernet connectivity or modem is off.
Solid GreenA device is connected by Ethernet to the modem.
Flashing GreenProblem with network card or cable.
DSLOffDSL signal not detected or modem is off.
Solid GreenModem is connected to DSL.
Flashing GreenCheck modem setup (make sure your DSL line filters are properly set up).
ActivityOffNo network activity (this is OK).
Solid GreenNormal DSL traffic flow.
Flashing GreenNormal DSL traffic flow.
Last updated: January 21, 2025

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