<h3><strong><span class="type-base">We&rsquo;d hate to see you go!</span></strong></h3>

<h3><span class="type-sm type-base">With AT&amp;T, you get the connectivity you depend on, deals you want, and prompt, friendly service you deserve. All guaranteed, or we make it right.<br />
<strong><a class="type-sm color-white" href="https://www.att.com/why-att/guarantee/?source=IMC255450627&amp;wtExtndSource=_suppwrls_" style="color: white">Explore the AT&amp;T Guarantee<span><svg fill="none" height="16" viewbox="0 0 16 8" width="16" xmlns="http://www.w3.org/2000/svg"><rect fill="white" fill-opacity="0.01" height="16" width="16"></rect><path clip-rule="evenodd" d="M6.18535 12.4934L5.02612 11.3011L8.20922 7.99341L5.02612 4.68576L6.18535 3.49341L10.5217 7.99341L6.18535 12.4934Z" fill="white" fill-rule="evenodd"></path></svg></span></a></strong><br />
Talk to one of our loyalty experts by calling <strong>800.331.0500</strong>.</span></h3>


<h3><strong><span class="type-base">Freedom to choose what&rsquo;s best for you</span></strong></h3>

<h3><span class="type-sm type-base">Our best deals for new and existing customers. On any smartphone. Your choice of plans. Only at AT&amp;T.</span></h3>

<h5><span class="type-xs">Offers vary. Restrictions may apply.</span></h5>

<h5><strong><a class="type-sm color-white" href="http://www.att.com/why-att/" style="color: white">Learn More<span><svg fill="none" height="16" viewbox="0 0 16 8" width="16" xmlns="http://www.w3.org/2000/svg"><rect fill="white" fill-opacity="0.01" height="16" width="16"></rect><path clip-rule="evenodd" d="M6.18535 12.4934L5.02612 11.3011L8.20922 7.99341L5.02612 4.68576L6.18535 3.49341L10.5217 7.99341L6.18535 12.4934Z" fill="white" fill-rule="evenodd"></path></svg>&nbsp;</span></a></strong></h5>


<h3><strong><span class="type-base">U-verse TV community forums</span></strong></h3>

<h3><span class="type-sm type-base">Get help answering your questions from a community of users.</span></h3>

<h5><u><a class="type-sm color-white" href="https://forums.directv.com/categories/uverse-tv/5def9460238f4a196321de08" style="color: white">Go to the U-verse TV forums</a></u></h5>


<h3><strong><span class="type-base">Save 20% on home internet</span></strong></h3>

<h3><span class="type-sm type-base">When you bundle with your current AT&amp;T Wireless<sup>SM</sup> plan.<br />
Savings based on 20% discount on internet with eligible wireless (starts within 2 bills). Limited availability/areas.</span></h3>

<h3><strong><a class="type-sm color-white" href="https://www.att.com/buy/internet/plans" style="color: white">Check availability<span><svg fill="none" height="16" viewbox="0 0 16 8" width="16" xmlns="http://www.w3.org/2000/svg"><rect fill="white" fill-opacity="0.01" height="16" width="16"></rect><path clip-rule="evenodd" d="M6.18535 12.4934L5.02612 11.3011L8.20922 7.99341L5.02612 4.68576L6.18535 3.49341L10.5217 7.99341L6.18535 12.4934Z" fill="white" fill-rule="evenodd"></path></svg></span></a></strong></h3>


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Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\\n</ul>\\n

<ul>\\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\\n<li>They’ll keep socially distant throughout delivery and setup.</li>\\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\\n<li>Our team will clean all work surfaces.</li>\\n</ul>\\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

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We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

We’ve started the process to bury the wire at your location. This may require:

Once we complete all steps, we'll bury your new wire.

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Check out how to create an ID, find your ID, and link accounts to one ID.

Bill & account - Account access, IDs & passwords - IDs, signing in & linking accounts

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Bill & account - Account access, IDs & passwords - myAT&T app & signing in

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Bill & account - Account access, IDs & passwords - Passcodes

Get password help for myAT&amp;T, AT&amp;T PREPAID, email, and more.

Bill & account - Account access, IDs & passwords - Passwords

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Bill & account - Account access, IDs & passwords - Permissions & granting access - Grant user access

Learn what different users can do on an account.

Bill & account - Account access, IDs & passwords - Permissions & granting access - User permissions

Find out who can do what on your account and how to grant access to your account.

Bill & account - Account access, IDs & passwords  - Permissions & granting access

Learn how to create an ID, sign in, and manage your account.

Bill & account - Account access, IDs & passwords

Find out how to pay your AT&amp;T PREPAID bill and get or cancel Add-Ons. Plus, learn how to sign up for or manage AutoPay.

Bill & account - Billing & payments - AT&T PREPAID billing

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Bill & account - Billing & payments - Fees, charges, refunds & disputes  - Fees, charges & disputes

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Bill & account - Billing & payments - Fees, charges, refunds & disputes  - Refunds & credits

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Bill & account - Billing & payments - Fees, charges, refunds & disputes

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Bill & account - Billing & payments - Rewards & promotional cards

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Bill & account - Billing & payments - Transfer of billing responsibility

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Bill & account - Billing & payments - View & pay bill  - AutoPay & paperless billing

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Bill & account - Billing & payments - View & pay bill  - Bill reminders & notices

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Bill & account - Billing & payments - View & pay bill  - Combined billing

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Bill & account - Billing & payments - View & pay bill  - Pay bill

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Bill & account - Billing & payments - View & pay bill  - View bill

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Bill & account - Billing & payments - View & pay bill

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Bill & account - Billing & payments

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Bill & account - Move, suspend & cancel service - Move or change

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Bill & account - Move, suspend & cancel service

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Bill & account - Privacy, fraud & security - Fraud & account security

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Bill & account - Privacy, fraud & security

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Bill & account - Usage info & alerts - AT&T PREPAID usage

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Bill & account - Usage info & alerts - Internet usage

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Bill & account - Usage info & alerts - Usage alerts

Get usage info on talk, text, and data. Plus, find out how to update Video Management settings or turn off data.

Bill & account - Usage info & alerts - Wireless usage

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Bill & account - Usage info & alerts

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<p>To get the discount, you must have:</p>
<ul><li><strong>An eligible AT&amp;T Wireless<sup>SM</sup> plan:</strong> AT&amp;T Unlimited Premium PL, AT&amp;T Unlimited Extra EL, AT&amp;T Unlimited Starter SL, AT&amp;T Valus Plus VL, AT&amp;T 4GB, AT&amp;T 55+, or AT&amp;T Unlimited Elite (no longer offered).</li><li><strong>A Quantum Fiber Internet account:</strong> Your Quantum account should have the same billing info as your AT&amp;T wireless account, including the name and address on the account.</li></ul>
<p>If you meet the requirements, we’ll automatically apply a $20 discount to your wireless bill within three bill periods.</p>
<p>Don’t have AT&amp;T Wireless? You can still get the discount if you switch. <a title="Link opens in new window" href="https://www.att.com/plans/wireless/" target="_blank">Explore AT&amp;T Wireless plans</a></p>

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Get a discount with AT&T Wireless and Quantum Fiber Internet

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