Cancel wireless service or remove a line

Learn how to remove a wireless line from your account or cancel service.

What to know before you cancel wireless service.

Heads up: If you cancel service in the middle of a bill period, you're responsible for the entire period. It won't be prorated based on your cancel date.

If you have an installment plan

The remaining unpaid installment balance is due immediately when you cancel the line linked to the plan. The balance will appear on your final bill. This includes accessory installment agreements.¹
Learn how to pay off an installment plan

If you activated a device within the last 14 days

You can find out how to return your device and cancel service on the AT&T Wireless Return Policy page.
You don’t have to pay a restocking fee for returns purchased online that fall under the 14-day return policy. Did you pick up an online order in the store? Go to one of our stores to have the restocking fee waived. Fee waivers are subject to change.

If you want an alternative to canceling