Check your wireless usage

Learn how to view your wireless talk, text, and data usage details, how usage is billed, and why you might experience overage charges.


Info

Wireless usage includes the cellular data you use, the text messages you send or receive, and all calls to or from your wireless number. Your data usage details include:

  • Call data like phone numbers dialed and received, call length, and call time
  • Text messages (SMS and Advanced Messaging) and picture/video messages details, like phone numbers and time of messages sent and received
  • Cellular data (separate from Wi-Fi data) usage details, like download size and data usage time

Billing

You’re billed for wireless usage based on your wireless plan. If your plan:

  • Includes unlimited talk, text, and data, you won’t be billed for usage.
  • Doesn’t include unlimited talk, text, and data, and you use more than your plan’s allotted amount, you may be billed for it.

Overages

You’ll see overage charges on your bill if you exceed your plan’s talk, text, or data limits in a billing period. If you don’t have an unlimited plan, you may see overage charges for:

  • Voice: Usage is rounded up to the nearest minute. If you exceed your plan’s voice limits (and any Rollover Minutes) we’ll add Anytime Minute overage charges to your bill using your overage rate (which is charged per minute).
  • Text messages: This includes all text, picture, and video messages sent and received). Messages that exceed your message limit are charged on a per-message basis.
  • Data: Usage is rounded up to the nearest GB for all devices on your plan—when this happens, we will add overage data to your plan and charge you for it. Overage data must be used in the billing period it’s provided; it doesn’t roll over.

If you regularly see overage charges on your bill, you may want to switch to an unlimited plan. Want to see what's included with your current plan? Check your Customer Service Summary.

FYI: Don’t see all your calls and texts on your usage log? Apple iMessages and Android Advanced Messaging are sent over Wi-Fi or cellular network and won't show in your text logs. To record all incoming and outgoing messages in your text usage log, disable iMessage or Advanced Messaging on your device.


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Last updated: May 23, 2024

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