Learn about BlackBerry device updates

Starting January 4, 2022, your device with a BlackBerry Operating System won’t be supported.

Info about the update

On January 4, 2022, devices using the BlackBerry Operating System won’t be supported. We’ll send you a text notification if your device is affected.

Good to know: Not all BlackBerry devices will be affected. If your BlackBerry device operates on Android, it will still be supported. Check the list to see if your device is affected.


BlackBerry software

BlackBerry 7.1 OS and earlier

BlackBerry PlayBook OS 2.1 and earlier

  • BlackBerry Classic
  • BlackBerry Passport
  • BlackBerry Leap
  • BlackBerry Z10, Z30, Z3
  • BlackBerry Q10, Q5
  • Porsche Design P’9982 from BlackBerry
  • Porsche Design P’9983 from BlackBerry
  • BlackBerry Bold: 9900/9930, 9790, 9650, 9788, 9700, 9000
  • BlackBerry Curve: 9380, 9370/9360/9350, 9330/9300, 9320/9315/9310/9220, 8530/8520, 9380, 8900/8980, 8300/8310/8320/8330/8350i
  • BlackBerry Torch: 9860/9850, 9810, 9800
  • BlackBerry Storm: 9500/9530, 9520/9550
  • BlackBerry Pearl: 9100, 8100/8110/8120/8130, 8220/8230
  • BlackBerry 9720
  • BlackBerry 9620
  • Porsche Design P’9981 from BlackBerry
  • BlackBerry Tour 9630
  • BlackBerry Style 9670
  • BlackBerry 8800/8820/8830
  • BlackBerry 7130
  • BlackBerry 8700/8707
  • BlackBerry 7100
  • BlackBerry 7290
  • BlackBerry 7730
  • BlackBerry 7230
  • BlackBerry 6720
  • BlackBerry 6230
  • C++ platform based devices: 850, 857, 900, 950, 957
  • BlackBerry PlayBook 4G LTE / 3G+
  • BlackBerry PlayBook

What this means for you

If you get a text message from us about your BlackBerry device, then it won’t be supported. To avoid service disruptions, learn how to upgrade your device.
Last updated: December 7, 2022

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