To avoid a weak Wi-Fi signal:
- Place your gateway in a central location in your business.
- Set up your gateway at least 3 feet from other appliances that send wireless signals, like microwave ovens, cordless phones, and baby monitors.
- Be sure the gateway isn’t against a wall or in a cabinet.
If you still have signal issues, there could be a problem with your computer or device’s wireless adapter.
Confirm that the Power, Broadband, and Service lights on your gateway are green. If your lights aren’t green, your gateway may have signal issues or other problems. To reboot your modem or gateway:
Unplug the power cord from the wall outlet. Wait 2 minutes and then plug it back in.Heads up:
If you have an internal battery backup, be sure to remove the battery while the gateway is unplugged to complete the reboot.