How to record a voicemail greeting

You can create a personal or group voicemail greeting. A personal greeting is what callers hear when they call your phone number and access your individual voicemail box. It can be up to three minutes long. A group greeting is for the general mailbox associated with a phone number.

Record a Greeting

1. From your business phone, press *98. Or, from any phone, call your business phone number, and then press * to skip the voicemail greeting.
2. Enter your mailbox PIN.
3. For mailbox settings, press 4.
4. For greetings, press 3.
5. Do one of the following, and then follow the prompts:
   • To record a personal greeting, press 1. 
   • To record an extended absence greeting, press 2.
   • To record a name or system greeting, press 3. 
   • To record a group greeting, press 4.
6. When you're finished recording, do one of the following:
   • To save the greeting, press 1.
   • To record the greeting again, press 2.
   • To cancel the greeting and exit the Greeting Setup Wizard, press 3.