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Restore service on a suspended account for non-payment

Learn how to restore wireless service on an account suspended due to non-payment.


DETAILED STEPS

How to restore wireless service

You can restore your wireless service by paying the full amount due on your bill. Learn about ways to pay your bill.
  1. Submit payment for the account balance in full.
  2. Wait 5 minutes.
  3. Power your device off and on again to reactivate your service.

Important details

  • Monthly plan fees continue even while service is suspended.
  • Your next bill will contain a reconnection or restoral fee.
  • Service restoration fees will be applied to your next bill.
  • Multiple suspensions for non-payment may delay your ability to upgrade with our best pricing.
Last updated: May 21, 2019

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